It’s as simple as this: You have one list and if it’s not empty, somebody is waiting for your reply! Here you can review your email, Twitter and Facebook messages. That’s why your team will never miss any questions or issues again.
Do you remember? In a world of robots, be a human. Our human-oriented design will help your team focus on making friendly communication with customers. No more boring forms and hundreds lines of text, start talking with fun!
With 5pillows you don’t have to download files into your hard drive. You can preview images and PDF files within your browser. Fast and easy, the way it should be.
Your customer profile isn’t only a phone number or email address anymore: it’s a full history of his issues, questions and social media messages. You can even save some personal information: does he like cars or going to the movies?
5pillows fully embraces the benefits of teamwork. You can add new members quickly and safely. What’s more, each employee has their own password – you’re in control.
With 5pillows you can easily monitor which messages are being answered at any moment so you can focus on the other ones. You and your collegues are never going to respond to the same message ever again!
There’s no real knowledge without good reports. Take your stats seriously so you can review how effective are your team members and how good you are from the customers point of view.
Adding new task takes seconds and can be linked to messages and contacts. Individual tasks will help not only your team, but your clients as well!
You’re not a jack of all trades, and some issues just take some time to fix. With the “Postpone for 24 hours” functionality, you can be sure that none of those time-consuming matters are going to be forgotten. Your clients will surely appreciate this!